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Meet the team

Below are a few individuals that our customers are likely to deal with on a day to day basis but certainly doesn’t cover all of our talented team members. 

“Our people are our biggest strength. From the time the raw brass comes into our facility to the time the product ships and the follow up service we provide, our team is comprised of wonderful individuals who are essential to our success. I could not be more proud of the group of people I work with. It is my goal to ensure each employee feels the same way about everyone they work with both internally and externally. We make wonderful hardware but our real goal is to improve quality of life for every customer, supplier, and co-worker.”

– Matt Churchill | President

Matt loves what he does for a living. Having grown up in a family surrounded by small business, he has developed an eye for quality craftsmanship and detail in every process along the way. When he was a young boy he was fascinated by mechanical engineering and he is now able to apply that passion in projects at Water Street Brass on a daily basis. Matt oversees the daily operations at the factory but also enjoys getting involved in the sales process and gets great satisfaction from delivering products that customers love.  When not in the office, Matt enjoys spending time with family and friends.  He is an avid skier, aviator, sailor, and outdoorsman.

Andrea has over 20 years of experience in the decorative hardware industry and joined Water Street Brass in 2012. She is essential to the growth and development of the Water Street Brand.  She regularly works with outside sales representatives to bring a high level of customer service to our showrooms and customers. In addition to sales, Andrea assists with customer service and inventory management. She has her Bachelor of Science degree in Business Administration from the State University of New York at Fredonia. In her spare time, Andrea enjoys reading, kayaking and spending time with her family.

With nearly 14 years in the decorative hardware industry, Greg is involved in the design and development of Water Street hardware from initial conceptual designs to finished products. In addition, he produces product renderings, installation instructions and templates, bills of material and consults on nearly every aspect of our door hardware program. Greg joined Water Street Brass in 2012. Greg’s illustration and writing career spans over 35 years and includes work in a variety of industries, including kitchen and bath plumbing hardware, nuclear engineering and printing. He is an active member of his church where he serves as an elder and youth advisor. He is keenly interested in and always listening to his highly eclectic music collection and in his spare time he pursues his avocation of oil portrait painting.

Katie joined the Water Street Brass team in 2016. She works diligently to manage all financial obligations and accurate supporting information for all financial transactions. In addition, Katie enjoys working with members of the staff to develop new workflows to help continue to improve processes and bring the highest level of customer service to our customers. Katie enjoys cooking, skiing, boating and crafting in her spare time.

As operations manager, Don has a senior role that involves overseeing the production of goods. It is Don’s job to make sure that Water Street Brass is running as well as possible with a smooth efficient service to meet the expectations and the needs of our customers and employees. Don helps ensure that orders flow through production in a timely and efficient manner. He continuously works with all employees and outside agencies to make sure that Water Street Brass complies with all state and federal agency guidelines to provide a safe working environment for employees and ensure that production has no negative impact on the environment. Don explains that he, "strives to treat everyone the way he wants to be treated. I want our customers to enjoy doing business with us and our employees to enjoy working for us." In Don’s free time he enjoys being outdoors, grilling, spending time with family and playing Poker.

Lori started working at Water Street Brass in 2014. She has over 10 years of customer service experience in the decorative hardware industry. She works with our customers on orders and quotes to make sure they receive 100% satisfaction. From start to finish, she processes all paperwork and purchasing needed for each door order before it starts production and assists with making sure orders ship to customers in a timely manner. Her favorite part of the job is getting to know customers and forming lasting relationships with them. She has her Bachelor of Arts from the State University of New York at Fredonia in Visual Arts with a concentration in photography. Outside of work, she is a big movie buff and hosts an annual Oscars party where she and husband award “Deanies”, their own versions of Academy Awards. She also enjoys running, gardening and spending time with her family. 

With experience in Public Relations and Marketing, Lindsey joined the Water Street Brass team in 2016 and handles the operations of our website, social media accounts and day to day interactions with customers. She has her Bachelor of Science degree in Public Relations with a Minor in Leadership Studies from the State University of New York at Fredonia. She strives to create and maintain reputable relationships with customers while expressing her creative side through Water Street Brass’ marketing efforts. On her own time Lindsey enjoys living a healthy lifestyle, interior design, and spending time with her family and friends. 

Kyle is responsible for taking customer designs and ideas and developing them into high quality, functional products. He actively supervises specialty products and prototypes as they transition from concepts to finished products. Kyle works on developing new and innovative ways to set Water Street Brass apart from our competitors. He has his Bachelor of Science degree in Mechanical Engineering with a minor in Business Administration from Norwich University. In college he also played football for the Norwich Cadets as an offensive lineman. Kyle's hobbies include fishing, skiing and being outdoors.

Sherri processes daily outgoing shipments and submits invoices to customers. She has 15 years of experience in customer service and joined the Water Street Brass team in 2016. Sherri works with the production team to see that all orders are accurate and delivered on time. Outside of work she enjoys refinishing furniture, volunteering at a local food pantry and spending time with her family.