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Meet the team

Below are a few individuals that our customers are likely to deal with on a day to day basis but certainly doesn’t cover all of our talented team members. 

“Our people are our biggest strength. From the time the raw brass comes into our facility to the time the product ships and the follow up service we provide, our team is comprised of wonderful individuals who are essential to our success. I could not be more proud of the group of people I work with. It is my goal to ensure each employee feels the same way about everyone they work with both internally and externally. We make wonderful hardware but our real goal is to improve quality of life for every customer, supplier, and co-worker.”

– Matt Churchill | Founder

Andrea has almost 30 years of experience in the decorative hardware industry. She began her career in Customer Service and from there has been involved in almost every aspect of the business from operations to sales. She has always had an interest and been involved in daily operations, which led to her position as General Manager. She has a passion for decorative hardware and has loved the opportunity to get to know so many amazing people within the industry.

Andrea has her Bachelor of Science degree in Business Administration from the State University of New York at Fredonia.

In her spare time, Andrea enjoys reading, outdoor activities and spending time with her family and friends.

Shawn joined Water Street brass in 2019 as the Project Manager, bringing with him over 30 years of manufacturing experience. He has recently accepted the role of Operations Manager and is working to improve the standards and processes for the company. He will be working with key members of the manufacturing team to improve delivery times, quality and safety for the facility.

Shawn is an avid hunter, car enthusiast and enjoys spending time with his family and friends.

With many years in the decorative hardware industry, Greg is involved in the design and development of our hardware from initial conceptual designs to finished products. He produces product renderings, installation instructions and templates, bills of material and consults on many aspects of our door hardware program.

Greg’s illustration and writing career spans over 40 years and includes work in a variety of industries, including kitchen and bath plumbing hardware, packaging test equipment, nuclear engineering and printing.

He worked two summers in "the best job ever" as a ranger at Philmont, the BSA High Adventure camp in New Mexico. He is an active member of his church; he is keenly interested in listening to his eclectic music collection; and in his spare time he paints oil portraits.

Dee has over 20 years of experience in the industry, with a strong background in interior design, kitchen design, sales management and marketing. She joined Water Street in 2020, after 10 years in a national position with another luxury hardware company, to help develop strategies and principles for growth and to take this amazing, made in America brand, to the next level. Dee is passionate about dog rescue, coffee and the beach and loves to travel in her free time. 

Lori has over 15 years of customer service experience in the decorative hardware industry. She works with clients to make sure they receive 100% satisfaction. From start to finish, she reviews all paperwork for each door order before it starts production and assists with making sure orders ship to customers in a timely manner. Her favorite part of the job is getting to know customers and forming lasting relationships with them.

She has her Bachelor of Arts from the State University of New York at Fredonia in Visual Arts with a concentration in photography. Outside of work, she is a big movie buff and hosts an annual Oscars party where she and husband award “Deanies”, their own versions of Academy Awards. She also enjoys running, gardening, painting and spending time with her family. 

Tim joined Water Street brass in 2020, transferring from Top Knobs, where he worked in customer service for 3 years. Before he came to the Top Knobs family, he spent 6 years in various positions in the hospitality industry. 

His responsibilities include managing all our OEM orders and requests, various IT related functions, and assisting both cabinet and door departments when needed. Tim strives to provide the best information available in the timeliest manner possible.

Tim has a Bachelor of Music with a minor in German from Ithaca College. He spent many years involved with the marching arts in various capacities. In his free time he enjoys spending time with his family, reading, and a new interest in painting.

Kyle is responsible for taking customer designs and ideas and developing them into high quality, functional products. He actively supervises specialty products and prototypes as they transition from concepts to finished products. Kyle works on developing new and innovative ways to set Water Street Brass apart from our competitors. As Water Street’s Manufacturing Engineer Kyle is also focused on the design and improvement of the Water Street manufacturing process. In this role Kyle’s day is filled a diverse range of tasks and challenges; that helps make every day different, which is something he enjoys.

Outside of work Kyle enjoys hunting, fishing, skiing, camping, and boating.

Alan has over 30 years of experience in various engineering roles and manufacturing processes and he brings a wealth of knowledge to the Water Street team. Alan’s duties include the technical work of ensuring that every door order has the correct assemblage and quantity of parts needed before it is released into production. As an order progresses it must pass a series of quality checks, of which Alan is also responsible. Prior to being packaged for shipment Alan reviews the order to ensure that every component is accounted for, correctly assembled, and finished to standard.

In his spare time Alan enjoys creating decorative wood carvings for family and friends as well as spending time with his wife at their camp in the Alleghany National Forest.

Tonya joined the Water Street Brass team in 2018 with intentions of becoming an integral part of the production team. She excelled at various positions in the manufacturing process before taking her current role as a leader on the shop floor. Her time as a customer service specialist was key in allowing her to see where there was room for improvement. She enjoys integrating those experiences, using her knowledge in finishing and working with other staff members to keep the workflow productive. She embraces each new experience in the company as a learning opportunity and looks forward to continuing a growth in excellence, leadership and manufacturing productivity. 

Outside of work, Tonya enjoys spending time with her children, friends and family. Her hobbies include weightlifting, hiking and finding new “adventures” to enjoy with her loved ones.

April joined Water Street Brass in December 2020. She has 17 years of experience in purchasing, logistics and inventory management. Solving problems and managing by exception are what April strives for. She graduated from Jamestown Community College with High Honors and received her Associate in Applied Science -Business Administration degree. April was also inducted into the Phi Theta Kappa Honor Society.

In her spare time, April loves spending time with her family and taking family vacations to the beach. Among her many interests are cooking, drawing, working out and photography. One day she hopes to retire to the beach with her family.

Katie joined the Water Street Brass team in 2016. She works diligently to manage all financial obligations and accurate supporting information for all financial transactions.

In addition, Katie enjoys working with members of the staff to develop new workflows to help continue to improve processes and bring the highest level of customer service to our customers.

Katie enjoys cooking, skiing, boating and crafting in her spare time.

Our founder, Matthew Churchill.